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  1. Modelo
  2. Frequently Asked Questions

Frequently Asked Questions

Most commonly asked questions regarding Modelo

General Questions

  • My textures are blurry, why?
  • My upload token is blank, why?
  • How to customize logo in Modelo
  • Slow rendering performance
  • How to capture browser console information for trouble shooting?
  • Where to find Modelo plugin for Revit
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File Format Support & Compatibility

  • Which file formats does Modelo support?
  • Which internet browsers is Modelo compatible with?
  • What texture formats does Modelo support?
  • What is the largest 3D file Modelo supports?

Modelo Account Questions

  • Why my account isn't upgraded?
  • Why can't I see all of my company's projects?
  • How do I transfer a project to my company?
  • How do I cancel my subscription?
  • How do I turn off notification emails?
  • How much do Enterprise accounts cost?
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